Network printers – iPrint
Network printers of the "Kunstuni" are administrated using a system called "OpenText iPrint". By installing the iPrint-Client, users are able to print on printers within the network, provided they are authorized for the respective printer.
iPrint-Client
In order to be able to add a printer to your device, the iPrint-Client needs to be installed on the device. On all devices provided by the ZID, this client should be pre-installed by default. If that is not the case or you are having troubles printing, you can download the software from here (button "Download iPrint Client" on the left) and install it: https://iprint3.ufg.at/print
OpenText iPrint Portal
To install a printer on a PC or Mac, visit the following website: https://iprint3.ufg.at/print
Click the "Login" button in the top right corner and enter your UFGonline credentials (p-Number or m-Number + password) to log in. Now you can view all the printers you are eligible to use. The device-no. (e. g. DR1234) should be on a label on the printer itself.
Install a printer
Click the "Install" button to start printer setup and follow the instructions on your monitor. You will most likely have to provide the following credentials:
* Login to "KUNI-LINZ" or "iPrint_LDAP_Authentication": eDirectory Login
* Installation of drivers: Your local user (administrator-account)
* First-time printing: Use your eDirectory login and confirm that you would like to save save these credentials, otherwise you have to enter them every time.
Problemlösungen
Stellen Sie sicher, dass Sie sich in einem Netzwerk der Kunstuniversität befinden (Kabelverbindung oder WLAN). Bei vielen Problemfällen hilft es, den iPrint-Client neu herunterzuladen (siehe oben), neu zu installieren und den Rechner neu zu starten.
Problem: Während der Installation eines Druckers wird nach "Local iPrint/CUPS user account" gefragt.
Lösung: iPrint-Client neu installieren, Rechner neu starten, die Installation neu beginnen.
Problem: PDF wird nicht gedruckt. Bei einzelnen PDFs kann es vorkommen, dass diese nicht gedruckt werden, meistens wenn der Druckauftrag aus Adobe Acrobat gestartet wird.
Lösung: Das PDF mit einem anderem Programm, z. B. dem Webbrowser (Edge, Safari, Chrome, Firefox) öffnen und von dort den Ausdruck starten.
QuickPrint
If you don't have the printer installed you can send print jobs via the webbrowser. Just use the "QuickPrint" function in printer view of iprint3.ufg.at and select the document directly within your browser.
Note: This function may not work with every printer and only with PDF files.
iPrint APP – Printing from mobile devices
Download the "Micro Focus iPrint" App via PlayStore or AppStore. If you have an Android work mobile phone you will find the App in the PlayStore of your work profile. During installation add the Server "iprint3.ufg.at" and your UFGonline credentials. Now you can use the app or the respective printing function of any other software to send print jobs.
FollowMe-feature – Printing on copying machines
You can send print jobs from any device to this system, then walk up to one of the public copying machines, access the print job by logging in with your personell-/student card or your UFGonline-credentials and print it out.
Support
If you are having issues with a printer, please specify the device no. (like "DR1234"), device model and location (building, room).
IT-Helpdesk
it.helpdesk@kunstuni-linz.at
T: +43 732 7898 3270
Add printer to iPrint
If a network-compatible printer should be added to iPrint, please relay the following data to it.helpdesk@kunstuni-linz.at:
* DR-number (like "DR1234")
* Printer-model (name)
* Location = Room-number
* Who should be able to use it? (Names/Personall- or Matriculation-numbers)
* Is a billing system required?